Arrow Rush privacy policy

This Privacy Policy describes how Jogiba Gaming (“we”, “us”) handles information when you play Arrow Rush (the “Game”) on Android, iOS or the web.

1. Summary

Arrow Rush is an offline-first arcade game: it is fully playable without an account or an internet connection, and your progress is always saved on your device. The Game also offers optional online features:

Optional rewarded ads (Google AdMob): you choose whether to watch one (section 4);
Analytics and crash reporting (Google Firebase) to improve the Game (section 5);
Optional cloud save with Google sign-in, or Sign in with Apple on iOS, to back up progress across devices (section 6);
Global leaderboards and weekly contests that publicly display a chosen player name and score (section 7);
Optional Remove Ads subscriptions, processed by Google Play on Android and by the App Store on iOS (section 8).

You can delete your cloud account and data at any time: see section 10 or the account deletion page.

2. Information stored on your device

The Game saves progress locally on your device, including: high scores, total scores, coins earned, games played, gameplay statistics (combos, perfect dodges, distance), unlocked achievements, daily-reward streaks, purchased cosmetics, and settings (music, sound, vibration). This local data:

is not linked to your identity unless you enable cloud save (section 6);
is deleted when you uninstall the Game or clear its app data.

3. Information we collect

We collect only what the optional features below need. If you never sign in and never submit a score, we hold no personal information about you. The Game contains no chat, no messaging, no media sharing and no friend lists; the only user-provided content is the optional display name shown on leaderboards (section 7). We never collect contacts, photos, precise location or phone numbers.

4. Advertising

The Game shows rewarded video ads (which you choose to watch, for example to continue a run) and other ad formats served by Google AdMob. To serve and measure ads, Google may collect and process:

device identifiers (such as the Android Advertising ID; on iOS the Game does not request the advertising identifier (IDFA), so iOS ads are not personalised with it);
ad interaction data (impressions, clicks);
approximate device information (model, OS version, language) for ad delivery and fraud prevention.

This data is processed by Google under its own policies:

You can opt out of personalized advertising at any time in your device settings (Android: Settings → Google → Ads → Delete advertising ID or Opt out of Ads Personalization; iOS: Settings → Privacy & Security → Tracking). Subscribers to a “Remove Ads” plan (section 8) are not shown ads.

5. Analytics, crash reporting and remote configuration

The Game uses Google Firebase (Analytics, Crashlytics, Performance Monitoring and Remote Config) to help us understand aggregate gameplay, fix bugs and tune the Game. Firebase may collect:

pseudonymous analytics events (e.g. sessions played, features used);
device identifiers and coarse device information;
crash logs and diagnostics (stack traces, device state at the time of a crash);
performance data (app start-up time, screen rendering, and the timing, size and address of the network requests the Game makes).

This data is aggregated and pseudonymous; we do not use it to identify individual players. Remote Config downloads game-tuning values and the latest published version number (used to suggest updates) to your device; it uses a pseudonymous Firebase installation identifier and no personal data. Firebase’s data practices are described at firebase.google.com/support/privacy.

Cloud save is off by default and requires signing in with Google or, on iOS, with Apple:

Google sign-in. If you tap Sign in with Google in Settings, we receive from your Google account: your email address, display name and a Google user ID. We use these only to link your save to your account so you can restore progress on any device.
Sign in with Apple (iOS). If you tap Continue with Apple, Apple shares a stable Apple user ID and, the first time only, the name and email address you choose to share. If you pick Hide My Email, we receive an Apple private relay address instead of your real one. We use these only to link your save to your account. Deleting your account also revokes the Game’s Sign in with Apple authorization.
Without sign-in. The Game may still create an anonymous Firebase identity (a random user ID not linked to your name or email), but it is used only to publish leaderboard entries (section 7); no progress backup is stored for anonymous players, and an anonymous identity cannot be recovered after an uninstall.

When cloud save is active, we store the gameplay progress listed in section 2 (scores, coins, stats, unlocked items, streaks; no messages, no media) in Google Cloud Firestore, keyed to your user ID. Data is encrypted in transit. Signing out keeps your progress on the device; deleting your account removes your cloud data permanently (section 10).

7. Leaderboards and weekly contests

If you play while online, the Game can submit your best scores to global leaderboards (all-time and weekly) and to the weekly contest, stored in Google Cloud Firestore. A leaderboard entry contains:

your player display name: if you are signed in with Google or Apple this defaults to your account name; otherwise a neutral randomly generated username (e.g. “SwiftFalcon482”) is used. You can change your display name at any time from the leaderboard screen, and a name you choose while signed in is saved to your account;
your best score, rank and score date, and the game mode it was achieved in;
a premium badge flag: if you hold an active subscription (section 8), a small badge may be shown next to your name;
your pseudonymous user ID (used to key the entry; never shown to other players).

Your display name, score, rank and premium badge are visible to all players of the Game. No other profile data (email address, purchase details, device data or gameplay statistics) is ever shown to other players. If you prefer not to appear on public leaderboards, set a nickname that does not identify you, or play offline / without signing in.

Contest rewards (in-game trophies and coins) are granted based on your final weekly rank. Deleting your account (section 10) removes your leaderboard and current contest entries; you can also ask us to remove an entry at any time by email.

8. Subscriptions and payments

The Game offers an optional Remove Ads subscription, which removes automatic ads while active (rewarded ads you choose to watch stay available). It is sold through Google Play Billing on Android and through the App Store (Apple In-App Purchase) on iOS. A retired Extra Lives plan is still honoured for existing Android subscribers until it expires.

Payment details (card numbers, billing address) are handled entirely by Google Play or Apple; we never see or store them. We receive only the purchase information needed to verify your entitlement. While a subscription is active, an entitlement flag may be stored with your cloud save and leaderboard entry (it powers the premium badge in section 7). Manage or cancel subscriptions anytime in Google Play → Payments & subscriptions on Android, or in your App Store account settings → Subscriptions on iOS.

Where data processing applies, we rely on: consent (cloud save and sign-in, leaderboard participation, personalized ads where required by law), performance of a contract (subscriptions), and legitimate interest in operating, improving and funding a free game (analytics, crash reporting, fraud prevention). We do not sell personal data. Data is shared only with the Google service providers named above (AdMob, Firebase, Google Play) and, on iOS, Apple (Sign in with Apple and App Store purchases), as necessary to provide these features. Each of these providers is bound by its own terms and privacy commitments, which protect your data to the same or an equal standard as this policy. Leaderboard display (section 7) shows your chosen name and score to other players but involves no transfer of your data to any third party.

10. Your rights: access and deletion

You are in control of your data:

Delete in the app: Settings → Cloud save → Delete cloud account permanently deletes your cloud save, your leaderboard and current contest entries, and the linked account. Progress on your device is kept.
Delete on the web: step-by-step instructions are on the account deletion page, including how to request deletion by email if you can no longer access the app.
Local data: uninstall the Game or clear its app data.
Advertising data: reset your advertising identifier in device settings.

For any access, correction or deletion request, email support@jogiba.com; we respond within 30 days and complete verified deletion requests within 30 days. Cloud account deletion is immediate in our database; residual copies in encrypted backups are purged within 180 days.

11. Children

Arrow Rush is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. Ad serving uses Google’s age-appropriate settings where applicable. If you believe a child has provided personal information through the Game, contact us at support@jogiba.com and we will delete it.

12. Data retention

Local game data remains on your device until you delete it. Cloud save and leaderboard data is retained until you delete your account (section 10) or after extended inactivity. Past contest results are kept only as anonymous-by-then rank history once your entries are deleted. Ad and analytics data held by Google is retained under Google’s policies. Purchase records are retained as required for tax and accounting law.

13. Security

Local data is stored using the platform’s standard app-storage protections. All data transmitted to Google services (Firebase, Firestore, AdMob, Google Play), to Apple and to the active advertising network is encrypted in transit using industry-standard TLS. Cloud saves are protected by Firebase security rules so only your signed-in identity can read or write your data.

14. Changes to this policy

We may update this policy as the Game evolves. Material changes will be reflected by a new effective date at the top of this page, and the in-store listing will always link to the current version.

15. Contact

Questions or requests about this policy or your data: Jogiba Gaming, support@jogiba.com