Fletch! support | Jogiba Gaming

Tell us your phone model and what happened; a screenshot helps. We read every email and reply from this address.

How do I play?

Tap an arrow and it flies off the board in the direction it points, but only when nothing blocks its path. Tapping a blocked arrow costs a heart; you have three per board. Hold an arrow to preview its path, and use a hint to light up an arrow that can leave.

Will I lose my progress?

Your progress is saved on your phone and every mode plays offline. To back it up and restore it on another phone, sign in: Settings → Cloud Save → Sign in (Sign in with Apple or Google on iPhone, Google on Android).

How do I delete my account?

In the game: Settings → Cloud Save → Delete cloud account → Delete forever. This deletes your account and its cloud save; the progress on your phone stays. On iPhone, an account made with Sign in with Apple is confirmed with Apple, and the game’s Sign in with Apple access is revoked. You can also email us from the address you signed in with and we will delete it for you.

Restore a purchase

Settings → Purchases → Restore purchases, signed in to the same Apple Account (iPhone) or Google account (Android) that made the purchase.

Cancel a subscription

iPhone: the Settings app → your name → Subscriptions → Fletch!.
Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Fletch!.

Cancel at least 24 hours before the current period ends to stop the next renewal; you keep the benefits until the period ends.

Refunds

Payments are handled by the store you bought from, so refunds are too: Apple at reportaproblem.apple.com, Google Play through its refund request page.

What does Remove Ads remove?

The ads that appear between levels. Optional reward videos, which you choose to watch for a hint or more lives, stay available on every plan.